Grandview explains our policies with respect to the information we collect and manage when you visit https://www.grandviewcondos.com/ and other websites list (collectively referred to as the “Site”).
We recognize the importance of protecting the privacy and safety of children. This Site is not intended for children under the age of 16 (who reside in the Cayman Islands, EU, USA or Switzerland).
Information We May Collect
We collect personal information directly from you, about you from other online channels, and automatically as you use our website.
Directly From You: We collect information from you when you make a booking through our reservation system, information collected during the reservation and during your stay may include:
Your name, email address, home and business address, phone number, nationality, and payment card information; and
Information such as stay, and room preferences made during the course of your reservation such as your preferred room type and specific requests to the condo.
If you provide personal information to us about other persons when making a booking or during your stay, for example, family members or colleagues, we ask you to make sure they are happy for their personal information to be shared with us and to direct them to read this Privacy Statement if they want to find out more about how we use their information.
From Other Sources: We also collect reservation information about you from other persons/entities, including, travel agents, persons booking on your behalf (e.g., a family member, company representative), your employer, or other entity. We also may collect information about you (indirectly) from airlines and other travel providers connected with your reservation; for example, we may learn your arrival time from a travel partner and use this information to contact you about early check-in options. We may obtain information about you from social media pages; for example, if you make a comment on Grandview social media page or if you comment about Grandview on a public social media feed. We use this information to improve our services to you and to other customers.
Automatically: We collect information about you automatically as you use our website, and our social media sites. In these instances, information such as your country information, internet protocol (“IP”) address, medial access control address, and other characteristics about your system or device may be automatically collected. This information is collected for functional purposes as well as to improve your
What is a cookie: A “cookie” is a small text file that is placed onto an Internet user’s web browser or device and is used to remember as well as obtain information about that party. You might be assigned a cookie when visiting our websites.
We use Google Analytics to collect and processes information about you and how you interact with the Site. You can opt out from Google’s collection of information.
We use organizational, technical, and administrative measures to protect personal information under our control. When you submit information through a form on the Site, we may encrypt the transmission of that information. However, no data transmission over the Internet or any other network can be guaranteed to be 100% secure. While we strive to protect information transmitted on or through the Site, we do not guarantee the security of any information you transmit.
How We May Use Your Information
We may use your information in the following ways:
- To fulfill your reservation and requests.
- To communicate with you about your stay or the information you requested.
- To contact you and send you emails that may be of interest to you.
- To contact you via surveys about your opinion of current services or of potential new services.
- To remember information, you entered on the Site.
- To improve our websites, services, and products.
- To customize the content, you see.
- To conduct research and provide anonymous statistical reporting.
How Your Information May Be Shared
We may share your information with our trusted partners who work on our behalf. These partners may use your information to help us communicate with you.
We may work with ad networks that display targeted advertisements based on your information. These ad networks may make inferences based on this information in order to provide targeted ads. They may collect and aggregate information about you or make inferences based on your information to serve targeted ads to you.
How to opt Out from Emails
Right to Request Information
You may request, and we will provide you with, information about whether we hold any of your personal information. You may request access to, or correction or deletion of your personal information, by contacting us. We will respond to your request within a reasonable timeframe.
How to Contact Us